Store Policy
   
 











Store Policy
Our online store accepts Paypal and checks via mail, we do wait till the check clears the bank before shipping your order.

If you have any questions about our products please e-mail jess@okkraal.com or joy@okkraal.com before ordering.
Shipping/Delivery
At this time WE DO NOT SHIP Internationally!
 
Shipping Charges
All orders $0.00 - $50.00 shipping cost is $6.95
All orders $50.01 - $70.00 shipping cost is $9.00
All orders $70.01 - $100.00 shipping cost is $13.00
All orders $100.01 - (any higher price) shipping cost is $15.00
 
All order will be shipped UPS Ground and will be received within 7-10 "Business Days"
 
NOTE:  UPS® Deliveries are Monday thru Friday Only
Holidays are excluded
 
 
 
 

OK KRAAL Guarantee
If you are not satisfied with an item that you have purchased, send an e-mail to jess@okkraal.com or joy@okkraal.com, within 2 days of receiveing the item explaining the problem with the item. Once we receive the claim we will suggest a solution right away. You may return the item within 15 days of delivery for a full refund of the purchase price, minus the shipping charges.
Catalog
We do NOT offer paper catalogs at this time. Our product line changes to frequently to keep up with a catalog. Our online store displays everything we have to offer, please feel free to print pages.